The Betterific Blog

Connecting consumers with brands to crowdsource and innovate on product ideas.


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16 Handles Betterific Challenge – Winners Announced!

Um, that looks delicious...  (Image by Justine on the blog Hoboken Girl)

Um, that looks delicious… (Image by Justine on the blog Hoboken Girl)

Betterific has had a busy April, running both the 16 Handles and Coke/McDonald’s Challenges, not to mention the current Washington Nationals campaign that has been running since April 25th and will end on May 5th, 2014 at 3pm (there’s still time to give the Nats your best ideas)! Needless to say, the Betterific team really enjoyed working with 16 Handles on their customer experience campaign. We had a great time talking with their team during the set-up of the campaign and we are excited to help such a young and inspiring new company, headed by their amazing CEO Solomon Choi. We also hope to follow-up with 16 Handles several weeks from now to do a case study on their campaign, find out what worked for them and what didn’t and to come up with a better idea of best practices to implement when companies crowdsource for product development and marketing. While we always enjoy the process of seeing what ideas come about when people start brainstorming for companies, coming up with new and creative ways for making the frozen yogurt experience better was certainly a lot of fun and it’s a good thing frozen yogurt is healthy because there were definitely some serious cravings happening as a result of intense fro-yo idea generation.

Now, back to the winners! The campaign ran from April 8th to April 18th during which time Betterific members were able to post their ideas on the site for how to make the 16 Handles customer experience better.  111 ideas were submitted with the top themes identified in creative marketing, special events, community involvement, new products and fro-yo accessories. The grand prize winner would receive free frozen yogurt for a year and 5 runner-up winners would each receive a $25 16 Handles gift card. In addition, all winners were to be given the chance to meet face-to-face with CEO Solomon Choi to discuss their ideas and their passion for frozen yogurt.

Our grand prize winner was Sara Levin and our 5 runner-up winners were Luke Bornheimer, Tovah Silbermann, Ashley Smith, Ari Polsky, and Diane Lipson. Below are a few of our favorite ideas posted by the winners. (Please note that these ideas are not necessarily the ideas that were selected by 16 Handles for implementation.)

Wouldn't it be better if 16 Handles sold reusable plastic cups that you could buy then reuse at the store and get a discount.

Wouldn't it be better if 16 Handles had a blending machine that allowed customers to blend their yogurt and toppings into a Blizzard-type concoction?

Wouldn't it be better if 16 Handles had suggested recipe guides by the fro-yo counter (Example: S'mores Ice Cream Cup -Graham Cracker Yogurt, topped with hot fudge and marshmallows).

Wouldn't it be better if 16 Handles had a froyo sandwich (ice cream sandwich) station

Wouldn't it be better if 16 Handles had a starbucks style membership system/gold card.

Wouldn't it be better if 16 Handles sold thin pieces of chocolate that could serve as cup dividers so your flavors don't mix together?

Ok, we’re going to get some fro-yo… Happy innovating!

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Wizards Betterific Fan Experience Contest Winners Announced!

We are happy to announce yet another successful close to a campaign on Betterific! Members of the site were asked to brainstorm innovative and creative ways to make the Wizards fan experience better by posting ideas on marketing, promotions, concessions, in-game entertainment and more. Betterific members had one week to post as many ideas as possible in order to be considered for a prize. At the end of the contest, the Wizards would consider all ideas that were submitted and select 5 winners who would receive tickets to a Wizards game. We had a lot of fun running the Wizards fan experience challenge on our site and here are the overall results:

136 ideas total were submitted

30% of the ideas were shared on facebook/twitter

Top themes: Vintage Bullets experience, in-game promotions on social media, new food items and concessions, technology integration, activating the fan base

The winners, who were chosen by the Wizards based on the overall creativity of their ideas, were: George Roche, Arthur Reinaltt, Rachel Sternstein, Jefferi, and Jammal Matthews. Below is a random sample of some of the ideas from our winners that were posted. (Please note that these ideas were not necessarily the ideas that were chosen by the Wizards for implementation.)

Wouldn't it be better if the Wizards promoted to young professionals already downtown with day-of "happy hour" tickets that go on sale an hour before game time at a reduced price. This could also generate a decent sized crowd around the Verizon Center for extra fan festivities.

Wouldn't it be better if the Wizards gave out different color t-shirts for the different seating levels, to make a red, white and blue stadium! 100 level with blue t-shirts, 200 level with white and 400 level with red?  It screams DC.

Wouldn't it be better if the Wizards had jumbo slices at the Verizon Center

Wouldn't it be better if the Verizon Center created local food nights where pop up vendors for specific games were features (i.e., bus boys and poets, dc brau, dolcezza, etc.?)

Wouldn't it be better if the Verizon Center had a play area for for children with wizards/magical things for when some kids get bored with the game?

 


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Top Ten Ideas of the Week! Microsoft, Starbucks, Google and Instagram look out!

Coca Cola and McDonald's Betterific Crowdsourcing Campaign Image

16 Handles Betterific Crowdsourcing Campaign ImageThe past few weeks Betterific has been running some great campaigns on the site, including 16 Handles Fro-yo, Coca-cola and McDonald’s. We love combing through all the ideas to see what things people are posting, which is why we take such great pride in our top ten ideas of the week announcements. Below is a list of those ideas that we’ve most enjoyed recently. Oh, and would you believe that there is actually a “Morgan Freeman” betterifs page? Well, there is!

 

Stay tuned for more!

 

Wouldn't it be better if all coffee shops made their ice with coffee instead of water so when they make their iced drinks they don't get watered down.

Wouldn't it be better if when an email bounces back, there is an immediate option to correct email address and resend the same text

Wouldn't it be better if Instagram allowed to create albums for grouping pictures around different types of events and exeperiences!

Wouldn't it be better if there were an ocean version of a Safari. Deep in the sea, so you could interact with the mammals and fish in their natural habitat.

Wouldn't it be better if 16 Handles let customers guess the weight of their concoctions at the register, and if they guessed correctly, their fro-yo were free!?

Wouldn't it be better if Coca-Cola/McDonald's made a kid's cup that included a scratch panel so the kids could put their names or other mark on their drinks and know who's was who's after they'd been running around for 20 minutes.

Wouldn't it be better if you could click on the heading of a Word document to quickly rename it.

Wouldn't it be better if the NY subway didn't use the exact same noise for "enter" as it used for "swipe again".

Wouldn't it be better if you could subscribe to an email service to provide brief daily summaries of favorite television shows.

Wouldn't it be better if there was Morgan Freeman voice changer. It'd be great to use these in presentations. Maybe an app?

 


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How to Crowdsource Effectively for Your Company

There is a lot of information on crowdsourcing and also quite a few examples of who’s done it. In today’s blog post, Betterific would like to share three articles that are particularly insightful regarding the value of crowdsourcing and how best to manage it.

1) 3-real world tips to get your crowdsourcing on – by Jane Park for Inc.com

3 Real World Tips to Get Your Crowdsourcing On

Ms. Jane Park is a former executive from Starbucks who has since founded her own beauty products business. If you’ve read any of our previous posts, you’ll know that Starbuck’s has had huge success with their own crowdsourcing platform MyStarbucksIdea. Ms. Park’s new business, Julep, uses crowdsourcing for product development. “For many companies, crowdsourcing is most valuable for product development and marketing–two areas where customer feedback is worth its weight in gold. At Julep, we’ve integrated the wisdom of the crowds directly into the product development process, creating over 300 new beauty products in 2013 alone based almost entirely on customer feedback,” writes Ms. Park.

The three tips this veteran maven gives are:

Go all in.

Pick one or two focus areas.

Ask the right question.

This is a fantastic article, so please do read it for Ms. Park’s full advice if you’re tentatively exploring crowdsourcing as a tool for your own product development or marketing campaigns.

2) B2B Crowdsourcing: Product development effort boosts sales by 17% and new product sales 37% – by David Kirkpatrick for MarketingSherpa.com

Marketing Sherpa is a research institute specializing in tracking what works in all aspects of marketing

This article is in fact a case study published by Marketing Sherpa, a research institute specializing in tracking what works in all aspects of marketing. We find this case study particularly interesting because it focuses on a B2B company, Madison Electric Products, in a particularly un-glamorous industry – electrical products for electricians.

Here’s a short tid-bit from the article:

“Fisher said the team was coming up with ideas to provide value in the industry, and understood adding new products that electricians would find useful would be a powerful marketing tool. ‘We could spend months and months trying to dream up ideas, going through prototyping and focus groups,’ said Fisher. ‘We decided that we wanted to crowdsource our new product development through our social channels.’ This effort accomplished a couple of goals: – Shortened the product development lifecycle, – Created new products that were validated by Madison’s customers because they were designed by the customers.”

The highlights from this case study:

Crowdsource new product development.

Keep the process simple.

Promote the effort through social channels.

Promote the online portal through multiple channels (not just digital).

Utilize innovative channels to become an industry thought leader.

This too is a fantastic example of how a company can draw huge benefits from crowdsourcing in an effective and organized way. Be sure to read this article because Madison saw big increases in their sales as a result of these efforts.

3) 3 Retail Crowdsourcing Tips to Increase Participation – by Retail Category Consultants, RetailConsultant.ca 

3 Retail Crowdsourcing Tips to Increase Participation

This article is written by Retail Category Consultants, a Canadian retail consultancy firm with clients across North America in the grocery, specialty, department store and drug segments. Here again you’ll find some good insight into how to run a successful crowdsourcing campaign.

What should you do according to this article?

Use existing customers first. 

Let Participants know they matter. 

Promote through PR communications to maximize audience reach.

Be sure to read through these articles carefully and prepare a plan on how to effectively utilize this fantastic marketing and product development tool. On behalf of the Betterific crowdsourcing happy community, thanks for reading and happy innovating!

Written by Gwen Gurley


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Betterific’s Top Ten Weekly Ideas

Here’s a quick look at the top ten weekly ideas from this past week. As you’ll see, a lot of the ideas we’ve decided to feature are very imaginative 🙂Wouldn't it be better if companies sold packages of ONE flavor (e.g. bag of red skittles, package of orange Starbursts, bag of white jellybeans?)

Wouldn't it be better if Facebook had a "Spoiler Report" option, similar to spam except it turns comments/posts into "This may be a spoiler. Click to Reveal," if a few people report it.

Wouldn't it be better if while in the waiting room at a doctor's office one nurse tested everyone for the prerequisite testings such as blood pressure and weight etc. This would alleviate hours of wasted time of staff and patients throughout the day.

Wouldn't it be better if there were an additive you could put into mop water that remains visible until a bit after it dries, so that you could see where you have mopped and where you have not

Wouldn't it be better if McDonald's had cups you could write on , with some markers at the "beverage bar" for you to get artistic with

Wouldn't it be better if the Southwest Airlines site allowed you to search for flights to/from all NYC area airports in one search as most other airlines do. Currently you can only search by individual airport.

Wouldn't it be better if you could prioritize your wedding registry list, so that people knew what you wanted NOW!

Wouldn't it be better if containers of gummy vitamins had a super wide opening so that you could reach the last ones stuck to the bottom?

Wouldn't it be better if gchat used the same spellcheck tool that google search does? (i.e. my google search always knows what word I want to spell, but I constantly baffle gcaht)

Wouldn't it be better if Twitter would allow you to sort your lists alphabetically instead of when the list was made

 


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Betterific talks with WizardsXtra on Crowdsourcing for a Better Fan Experience

WizardsXtra

We’re excited to say that the Wizards Fan Experience Campaign on Betterific is going strong! As of this morning we have 91 ideas submitted! So far this campaign has also had a lot of traffic (over 600 views of our Wizards Campaign page). But we want more ideas! If you haven’t submitted an idea yet do it now! The campaign ends at midnight on Friday, March 28th! If you want a chance to win free tickets to a game and get to talk directly with the marketing team of the Wizards about your ideas then go now and submit your ideas, suggestions, feedback and comments! So far, we’ve really enjoyed seeing the wide variety of ideas that people have had and the comments being left by everyone.

To help raise awareness of the campaign, CEO and co-founder of Betterific, Micha Weinblatt, talked with the folks over at WizardsXtra about the campaign. WizardsXtra is the only Wizards radio show on the Ball Hogs Radio Network. We really enjoyed talking with Adam Bradley, Phil Parker-Walker, and Jammal Matthews and we loved hearing some of their ideas about how they would make the Wizards fan experience better. Listen to the interview here: Wizards Betterific Fan Campaign.

And just to show you what sort of ideas we’re seeing out there at this point, here are just a few of our favorites thus far:

Phillip Gary

Brad Cater

JefferiNick Castillo

Joshua Gilstein

Happy innovating!

Written by Gwen Gurley


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It’s MARCH! Top Ten Ideas of the Week!

Hey there innovators! This week was truly awesome with a great deal of upvotes on some of the ideas that we’ve really enjoyed seeing pop up on Betterific. The Top Ten of the week are here! This week the ideas are for the Olympics, Gmail, Subway, Amazon, Southwest Airlines and, one of the most popular categories on Betterific, Tv shows that don’t exist yet. We love the creativity, the inspiration and the value that these ideas bring to the table.

Wouldn't it be better if the olympics also showed normal people performing the winter olympic events to give viewers a deeper appreciation of the athletes?

Wouldn't it be better if mailboxes came installed with sensors that sent a notification to your smartphone when your mail comes.Wouldn't it be better if personal TVs on airplanes had a channel that was a live feed out the front of the plane? "Pilot View"Wouldn't it be better if airbag units could be replaced with a single screwdriver to make it easier to keep airbags operational and to replace them after minor accidents.Wouldn't it be better if you had to post at least one "better if" before you were allowed to down vote or comment? It would dissuade the naysayers from lurking without posting their own ideas.Wouldn't it be better if Amazon showed graphs of how the price of an item fluctuates throughout the year? For example - are colored wigs cheaper or more expensive around Halloween? Are books cheaper when they first come out at 40% off, or are they cheaper two years out?Wouldn't it be better if there was a "like" button for email so I don't have to reply.

Wouldn't it be better if there were a site for college students to anonymously post their financial aid "packages" and basic financial information for concerned prospective students.Wouldn't it be better if Subway introduced a "vegetable of the month" program to add a little (healthy) variety to their standard toppings?

If you’ve got great ideas join us and help make things better! Happy innovating!